Frequently Asked Questions

No. Savoras is a rewards and loyalty platform only. We are not a bank, non-banking financial company, payment aggregator, payment system provider, or UPI application, and we don't process, hold, or settle payments. Any UPI payment you make happens entirely within your own bank's app or UPI app.

No. Creating a Savoras account is free. We never ask you to pay a fee to "activate," "unlock," or "release" points — if anyone asks you to, it is not a genuine Savoras request.

There is no fixed or guaranteed amount. Each active offer states exactly how many points it awards and under what conditions. Savoras does not promise a minimum income, a fixed monthly payout, or unlimited earning potential, and you should be cautious of anyone suggesting otherwise.

If an offer is linked to a UPI payment, you complete that payment as usual through your own bank or UPI app. Depending on the offer, you may then need to confirm details such as the transaction reference number inside your Savoras account. Once verified against that offer's rules, points are credited — timing varies by offer and is stated on it.

Common reasons include the offer reaching its daily or per-user cap, the transaction falling outside the offer's amount or merchant conditions, the offer having expired, or your account not meeting eligibility requirements. See How It Works for details, or contact support with your transaction reference if you think there's an error.

Yes. Unless a specific offer states otherwise, points are valid for 365 days from the date they are credited. Your account shows the expiry date for each batch of points. Expired points are removed automatically and are not reinstated except where required by law.

No. Points can only be redeemed for the reward options shown in your account, such as digital vouchers or merchandise. They cannot be transferred to a bank account, UPI handle, or converted directly to cash.

We collect the information needed to run your account and verify eligible activity, such as your name, contact details, and details you choose to submit to confirm a qualifying transaction. We do not collect your UPI PIN, OTPs, or full card numbers. Full detail is in our Privacy Policy.

You can request account closure from your account settings or by emailing support@savoras.in. Any unredeemed points are forfeited on closure, as set out in our Terms & Conditions.

Our support team is reachable at support@savoras.in or +91 124 456 7890, Monday–Saturday, 10:00–19:00 IST. See our Contact Us page for the enquiry form.